FAQ

ABOUT THE PRODUCTS

Where are Crafted Cover products made?
Products are designed and handcrafted in the heart of Europe – Vilnius, Lithuania.

Do you use REAL wood for your products?
We use 100% real wood for all of our skins and cases. They are all handmade as well!

Can I remove and reapply the products from my electronics?
All the cases are made to be easily removable and replicable. The cases are made to be used on one device. However the adhesive used makes the skin removable and replicable as well.

Will my case/skin look exactly like the one in the picture?
The pictures are as accurate as it can possibly be, however keep in mind that the products are made of natural wood. Therefore since the patterns of the wood differ, each peace might vary. But this only makes you cover more unique!

Can I return my purchase?
We go above and beyond to make sure that every single customer is satisfied and happy with their products. We always double check for any damages or faults before shipping out the packages. However, if, for any reason, you still feel unsatisfied, we are happy to do a full refund or an exchange as long as it is within 14 days of the purchase.

How should I clean Crafted Cover products?
Use a slightly dry cloth to swipe through you case or skin. We highly recommend to not use any chemicals as it might damage the wood.

SHIPPING

Where will Crafted Cover products be shipped from?
All of the orders will be shipped from Vilnius, Lithuania (Europe).

Do you ship internationally?
Absolutely! Not only we ship internationally, we ship anywhere in the world for free!

How will my order be shipped?
All of the orders are shipped via Lithuanian post with PRIORITY and the tracking number for your convenience.