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Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. © 1996-2020, Amazon.com, Inc. or its affiliates, Tools of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers, Built to Last: Successful Habits of Visionary Companies (Good to Great, Book 2), The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Over 4,000 Results in Books › Business & Money › Management & Leadership › Quality Control & Management › Total Quality Management. You are one click away from getting the total quality management books, you’ve always wanted. paper) 1.Total quality management. Total Quality Management (TQM) describes a management … You just bumped into a website that offers you good books on total quality management and a whole lot more. 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